Payment Policy

Please note that the Standard Payment Policy is superseded by the individual terms for "Pay now and save" and Special Packages. Please refer to the 'Rate Terms' Standard Payment policy is on arrival, however Bingham Riverhouse reserves the right to temporarily hold an amount prior to arrival on the credit card given to guarantee the booking Pay now and save: Great value on this fully prepaid rate. Prepayment charged to the credit card between time of booking and day of arrival. The hotel will not refund the payment in the event of a cancellation or non-arrival. No changes can be made to the booking without the hotel levying cancellation charges of the full cost of the booking.

Cancellation / Refund Policy

Please note that the Standard Cancellation Policy is superseded by the individual terms for "Pay now and save" and Special Packages. Please refer to the 'Rate Terms' Standard Cancellation Policy - 48 Hours Prior to Arrival (15:00GMT) without penalty. Inside 48 Hours, First night’s accommodation will be charged. This policy will be enforced in the case of non-arrivals, no shows and for shortening of stays. Pay Now and save: The hotel will not refund the payment in the event of a cancellation or non-arrival. No changes can be made to the booking without the hotel levying cancellation charges of the full cost of the booking.

View Privacy Policy

Bingham Riverhouse | 61-63 Petersham Road, Richmond, Surrey, TW0 6UT | Company Reg. 7247480, United Kingdom